Innovation Canada Revenue Agency Accelerated Business Solutions Laboratory Change Management

Innovation Leadership ~ Canadian Government Executive magazine

Rod Windover | | Categories: Innovation , Learning , Management , Public Policy , Publications

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From top to bottom, the Canada Revenue Agency is embracing innovation as the way of doing business. Innovation was formally added as a strategic priority to their vision statement in January 2015. They wish to encourage new ideas and move quickly with those that work.

Part of the federal family, CRA is following the lead of the Privy Council Clerk and the government-wide renewal exercise launched by Blueprint 2020.

Employees are encouraged to embrace innovation. Powerful measures have been put into place to help bring ideas forward allowing them to become nimble in response to forces emerging from an evolving world.

I had the chance to spend time recently with four executives at the Agency who have each been instrumental in leading the massive cultural and structural changes needed. Commissioner Andrew Treusch, Mireille Éthier, Karen Hall and Cary O’Brien share the strong belief that innovation is vital for the Agency’s success going forward.

Read about the creation of the Accelerated Business Solutions Lab and other cutting edge innovation measures at the CRA in the February 2016 edition of Canadian Government Executive magazine.

CGE is the journal of record for public sector executives. It’s mission is to contribute to excellence in public sector management. It reaches up to 60,000 leaders and decision-makers at the federal, provincial and municipal levels every month.

You can find the digital edition Here.